Search below for answers to our most Frequently Asked Questions.

1. My CD will no longer start automatically when I insert it into the computer. What do I do?
2. Why can't I edit the files on the CD?
3. How do I remove the "Read-Only" attribute from my files?
4. I'm experiencing some Java errors. What should I do?
5. Why won't Quicktime movies play in my browser?
6. How do I open a file in a non-default application?
7. How do I know if I need to install the plugins from the disk?
8. How do I open a file in my web browser?
9. How do I find out what the version is of software that I am using?
10. I just bought a new book, and the included CD-ROM is damaged. What should I do?

8. How do I open a file in my web browser?

   In many cases, clicking a link to a file (such as Word or PDF) in your web browser will open the file within the browser window itself by "plugging in" the application. In this case you may not have access to all the usual application toolbars and commands, but you will be able to view and navigate within the file.

   

   For example, a Word file opened in Internet Explorer will allow you to view the file, but many of the toolbar elements, such as the ruler, are not present.