Search below for answers to our most Frequently Asked Questions.

1. My CD will no longer start automatically when I insert it into the computer. What do I do?
2. Why can't I edit the files on the CD?
3. How do I remove the "Read-Only" attribute from my files?
4. I'm experiencing some Java errors. What should I do?
5. Why won't Quicktime movies play in my browser?
6. How do I open a file in a non-default application?
7. How do I know if I need to install the plugins from the disk?
8. How do I open a file in my web browser?
9. How do I find out what the version is of software that I am using?
10. I just bought a new book, and the included CD-ROM is damaged. What should I do?

6. How do I open a file in a non-default application?

   Double-clicking a file will generally open the file with the associated application (e.g., clicking on a Word file will open the file in Word). Sometimes, however, the default viewer may not be the one you want to use with a file. If you want to view a particular file with a specific application, launch the application and open the file directly. JPG files, for example, may be associated with your default web browser. To view or edit the image with a different application, start the desired application, and then use the "File - Open" command to open the image.