Search below for answers to our most Frequently Asked Questions.

1. My CD will no longer start automatically when I insert it into the computer. What do I do?
2. Why can't I edit the files on the CD?
3. How do I remove the "Read-Only" attribute from my files?
4. I'm experiencing some Java errors. What should I do?
5. Why won't Quicktime movies play in my browser?
6. How do I open a file in a non-default application?
7. How do I know if I need to install the plugins from the disk?
8. How do I open a file in my web browser?
9. How do I find out what the version is of software that I am using?
10. I just bought a new book, and the included CD-ROM is damaged. What should I do?

3. How do I remove the "Read-Only" attribute from my files?

   1. Select the file(s) that you copied to your hard drive.
      
      

   2. Right-click the selected file(s) and select "Properties" from the pop-up menu.
      
      

   3. In the Attributes section make sure that the "Read-Only" checkbox is unchecked.
      
      

   Note: depending on your version of Windows, you may need to select each file individually and change the attributes.