Les Hanson has over 30 years of experience teaching in schools in locations ranging from the highlands of Papua New Guinea to fly-in communities in Northern Manitoba. He has a Bachelor of Education degree from the University of Manitoba and a Master of Arts degree in Community College Education from Central Michigan University. For the last 20 years he has taught business communication at Red River College in Winnipeg. He recently assumed the position of coordinator in the Business Administration and International Business programs. His current academic interest is in the use of laptop computers in education.

His personal interests include cross-country skiing, bicycling, and inline skating, as well as auto mechanics and home renovation. He continues to live in Winnipeg with his wife and their two children.

Darryl Hammond is a communications and marketing specialist with over twenty years of business managing and post secondary teaching experience. Having worked in the public, private, and not-for-profit sectors, he has gained a unique perspective of effective business communications from many angles. After building a successful career in senior management with the provincial government specializing in social marketing, Darryl opened Hammond Communications; a marketing and communications firm with provincial and national accounts. In addition, Darryl began teaching part time at the University of Manitoba and later at the University of Winnipeg. More recently he has turned a part time teaching passion into a full time focus. Darryl now teaches at Red River College in Business Communications and Management. He also continues to teach at Manitoba’s two universities in the areas of Social Marketing, Business Administration, and Economics. He is a contributing author in a number of Pearson publications in the areas of business administration and communications. Darryl’s hobbies include water skiing, snowboarding, reading, and music, which he enjoys with this wife and their four children.

Contributors:
James Swingle worked in the financial industry in New York City for over 15 years, most recently as Vice President in charge of Project Management for Reuters Consulting. In 2006 he moved to British Columbia, where he lives with his wife and fourteen-month-old son. Mr. Swingle works as a trainer and consultant for industry. He has been an Adjunct Professor at Pace University in New York City and at the University of British Columbia—Okanagan. He currently teaches in the MBA and undergraduate business programs at Thompson Rivers University.

Joan Flaherty is a faculty member in the School of Hospitality and Tourism Management at the University of Guelph, where she teaches communications to both undergraduate and graduate students. With over twenty years’ teaching experience, she has been a frequent speaker at educational conferences, including The Teaching Professor Conference in the United Statesand The Society for Teaching and Learning in Higher Education Conference in Canada. A profile of her research interests and publications can be found at http://www.htm.uoguelph.ca/joan-flaherty.shtml.

Kathy Davis works in Red River College’s Mechanical Engineering Technology (MET) program and has a background in technical writing, technical editing, course development, and teaching. She teaches technical communication and facilitates MET’s co-operative education program. She freelances and teaches courses for continuing education, distance education, and industry.

Kathy has a broad range of experience in producing technical documentation for gas turbine engines, telecommunications, hardware, software, military equipment, HVAC, electronic and industrial instrumentation, CSA applications, ISO 9000, and marketing and sales.

Kathy is a senior member of the local chapter of the Society for Technical Communication (STC).