new to the Fifth edition
Updates to the fifth edition include the following:
Expanded Discussion of Technology and
Interpersonal Communication
From an augmented section in Chapter 1 to the addition of new research and applications throughout the book, there is an enhanced emphasis on the role of technology in the development and maintenance of interpersonal relationships. Chapter 12 includes an expanded section on computer–mediated communication and interpersonal relationships.
New Research Spotlighted in Applying Theory and Research Features
To help students see the link between theory, research, and application, several new research studies are highlighted in the Applying Theory and Research features. Students will learn practical applications of cutting–edge research to their daily living and relating to others.
New Strategies for Enhancing Interpersonal Communication Skills
Some of the latest research findings about developing interpersonal skills, including new research–based strategies for using “I language,” provide the rationale for new tips on enhancing the quality of interpersonal communication.
New Boxed Feature:
Interpersonal Communication and Emotion: Connecting Heart to Heart
This new feature, included in every chapter, emphasizes research conclusions and communication skills related to emotion and interpersonal communication. The new material emphasizes that the emotional connections we make with others are essential in developing an other–oriented perspective toward our interpersonal partners.
New material about diversity and interpersonal communication is interwoven throughout every chapter of the book, and Chapter 8 also presents new information about how to become interculturally competent.
New Suggestions for Managing Conflict
New tips and strategies have been added to Chapter 8 to help students work through interpersonal conflict.
Expanded and Revised Pedagogy
New cartoons, revised margin definitions, updated Recap features, and new Building Your Skills features have been added throughout the book to help students master the material. To streamline the book, we’ve moved some strategies for Building Your Skills to the end of the chapters.
MyCanadianCommunicationLab
Supplied with every copy of this textbook, MyCanadianCommunicationLab provides students with a wealth of resources, including: an eText, multimedia tools, video clips, activities, tests, and quizzes.
Available february 2010
© 2011 • ISBN–13: 9780205716814 • 416 pages
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