book cover

Table of Contents

    Preface (with acknowledgments)
  1. The Skills, Process, and Pitfalls of Counselling
  2. Ethics, Values, and Self-Awareness
  3. Relationship: The Foundation for Change
  4. Active Listening: The Basis for Understanding
  5. Interviewing Skills: The Search for Meaning
  6. The Pursuit of Empathic Understanding
  7. Empowerment and Change: The Purpose of Counselling
  8. Difficult Situations: Resistance, Confrontation, Anger & Violence
  9. Variations with Selected Target Groups
  10. Cultural Intelligence
    11. Glossary
    References
    Index

Chapter 1 explores the basic nature of counselling skills and strategies. In this chapter four major skill clusters are introduced: relationship building, exploring/probing, empowering, and challenging. The four-phase model of counselling (preliminary, beginning, action, and ending) is proposed as a model for understanding the evolution of the counselling relationship. The fourth edition has enhanced content on empowerment and strengths as well as a new section on defence mechanisms.

Chapter 2 introduces readers to the basic concepts of ethics, values, and self-awareness.

Chapter 3 examines the helping relationship and considers the core conditions necessary for counselling to be effective. Sessional and relationship contracting are featured in this chapter.

Chapters 4, 5, and 6 explore the active listening skills of attending, silence, paraphrasing, and summarizing (Chapter 4), questioning (Chapter 5), and empathy (Chapter 6).

Chapter 7 is concerned with action-phase skills that motivate clients to think differently and make changes in their lives. Two important theoretical models, cognitive behavioural counselling and motivational interviewing, are featured. Chapter 8 presents information for working in difficult situations, such as when clients are resistant or potentially violent.

Chapter 9 looks at concepts for working with various populations, including those who are dealing with mental disorders, contemplating suicide, or coping with an HIV-positive diagnosis or AIDS. Updated material on substance abuse and personality disorders are new to the fourth edition.

Chapter 10 explores important concepts and issues related to counselling clients from different cultures. This chapter includes a discussion of spirituality and counselling, reflecting a growing interest in and acceptance of spiritual issues in counselling. In this chapter the topic of multicultural competencies for Canadian counsellors is introduced.

The Appendix compiles the Success Tips from the various chapters. These are followed by a Glossary of key terms and concepts, and the Reference List.



Available january 2010

© 2011 • ISBN-13: 9780135074558 • 416 pages

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