learning features
People learn in different ways, so this book includes a range of features designed to assist learners in understanding at the cognitive, emotional, and behavioural levels. Each chapter contains the following elements:
Preview: Key concepts that will be addressed in the chapter

              
			Summary: A short review at the end of each chapter that summarizes important ideas
            
   			Conversations: A unique feature presenting teacher–student dialogues that offer reflections on frequently asked questions
  
  			Sample interviews: Annotated interview excerpts that illustrate and explain chapter concepts
			
            Success Tips: Short, practical ideas for counselling success
            
            Illustrative Figures: Diagrams that support or embellish chapter concepts
    		
            Exercises: End-of-chapter reflective questions to give readers practice developing skills, self-awareness, and creative thinking.
            
    		Weblinks: Links to websites related to the chapter’s material.
Available january 2010
© 2011 • ISBN-13: 9780135074558 • 416 pages
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