Welcome to the CD-ROM Help Online.

Here you will find answers and solutions to many of the common questions and problems that users may experience. You can also find links for further information on some of the topics that we cover. This site is updated on a regular basis. The last update was Tuesday, July 15, 2003.

The site is broken into three parts for ease of use: known problems with a specific book, application specific issues, and frequently asked questions. If you cannot find the information that you are looking for here, external links have been included to provide additional information. If after searching the site you cannot find the answers that you are looking for, contact Pearson Education Canada Technical Support at 416-386-3413 (between 9AM and 4PM EST, Monday through Friday) or by email at WebInfo.PubCanada@pearsoned.com.

Book Info

Search for help by specific book title. If there are any known issues with a title, you will find information here.

FAQ Info

Find answers by looking through some of the most common questions that we have received.

Application Info

Having problems with a specific program? Look here for solutions.